TO CREATE A CUSTOMER ACCOUNT, CLICK THE ("MY ACCOUNT") ICON IN THE TOP RIGHT OF THE SCREEN. THEN A FORM WILL BE SHOWN ASKING YOU TO FILL IT OUT. CONFIRM THE INFORMATION. YOU WILL THEN RECEIVE A CONFIRMATION EMAIL TO CONFIRM THE CUSTOMER ACCOUNT YOU HAVE ALSO CREATED.
YOU CAN ALSO CREATE YOUR CUSTOMER ACCOUNT WHEN YOU PLACE YOUR FIRST ORDER IN THE ONLINE SHOP.
IF YOU HAVE ANY DIFFICULTIES CREATING YOUR ACCOUNT, OUR CUSTOMER SERVICE TEAM WILL BE HAPPY TO ASSIST YOU.
A PERSONAL ACCOUNT IN THE 4T7 GMBH ONLINE SHOP (WWW.4T7.CH) IS REQUIRED TO PROCESS YOUR ORDERS CORRECTLY. THANKS TO THE ACCOUNT, YOU CAN EASILY TRACK THE STATUS OF YOUR ORDERS, FIND AND DOWNLOAD INVOICES, TRACK RETURNS, ETC.
TO CHANGE THE PERSONAL INFORMATION, CLICK ON THE ("MY ACCOUNT") ICON IN THE TOP RIGHT OF THE SCREEN AND THEN LOG IN. UNDER THE CATEGORY "MY ADDRESSES" YOU HAVE AN OVERVIEW OF YOUR DATA. YOU CAN THEN CLICK THE "UPDATE" ICON TO EDIT YOUR INFORMATION. THEN CLICK ON SAVE.
IF YOU DON'T REMEMBER YOUR PASSWORD, CLICK ON THE ICON ("MY ACCOUNT") OR CLICK ON THE LINK "FORGOT YOUR PASSWORD?" WHEN YOU LOG IN. WE WILL THEN SEND YOU A LINK TO YOUR EMAIL ADDRESS USED TO CREATE YOUR CUSTOMER ACCOUNT WICH YOU CAN USE TO RESET YOUR PASSWORD.
TO REGISTER, CLICK ON THE ICON ("MY ACCOUNT") ON THE TOP RIGHT OF YOUR SCREEN. THEN ENTER YOUR EMAIL ADDRESS AND PASSWORD AND CLICK ON "LOGIN"
WE ATTACH GREAT IMPORTANCE TO DATA PROTECTION AND THE PROTECTION OF THE PRIVACY OF OUR CUSTOMERS. THE INFORMATION IN YOUR CUSTOMER ACCOUNT IN THE ONLINE SHOP OF 4T7 GMBH (HTTPS://4T7.CH/DE/) IS ONLY USED IN THE CONTEXT OF YOUR BUSINESS RELATIONSHIP 4T7 GMBH. UNDER NO CIRCUMSTANCES WILL THIS INFORMATION BE EXCHANGED OR SOLD TO THIRD PARTIES. YOUR BANK DETAILS WILL NOT BE DISCLOSED TO US AS ALL TRANSACTIONS ARE CARRIED OUT SECURELY BY OUR PAYMENT PARTNERS.
OUR WEBSITE OFFERS YOU SEVERAL WAYS TO FIND AN ARTICLE.
YOU CAN DO THIS BY CLICKING THE "SEARCH" ICON IN THE TOP RIGHT OF THE SCREEN. THERE YOU CAN ENTER THE BRAND, THE NAME OF THE ARTICLE, OR EVEN THE "EAN CODE" (BARCODE) FROM 4T7 GMBH. YOU CAN ALSO SCROLL THROUGH OUR CATEGORIES. YOU CAN REFINE YOUR SEARCH USING FILTERS (COLORS, SIZES, PRICE, ETC.) ON THE LEFT OF THE SCREEN.
IF AN ARTICLE IS NO LONGER LISTED IN THE 3.5 OUTLET GMBH ONLINE SHOP (HTTPS://4T7.CH/DE/), IT IS NEITHER AVAILABLE IN OUR ONLINE SHOP NOR IN OUR SHOP.
UNDER THE DESIRED ITEM IN OUR ONLINE SHOP, YOU CAN SEE WHETHER IT IS AVAILABLE IN OUR SHOP BY SELECTING YOUR DESIRED SIZE. ALL PRODUCTS OFFERED IN OUR ONLINE SHOP (4T7.CH) ARE ALSO AVAILABLE IN OUR SHOP IN ZURICH-WALLISELLEN.
(4T7 GmbH, TARDISSTRASSE 102, 7205 ZIZERS)
OUR EMPLOYEES OF THE 4T7 GMBH ONLINE SHOP PAY GREAT ATTENTION TO POSSIBLE MATERIAL DEFECTS, STAINS OR OTHER DEFECTS. IF, IN SPITE OF EVERYTHING, YOU ARE NOT SATISFIED, PLEASE CONTACT US BY PHONE ON 044 430 35 35
IF YOU HAVE FOUND THE ITEM YOU ARE LOOKING FOR, SELECT THE SIZE AND ADD IT TO YOUR SHOPPING CART. TO COMPLETE YOUR ORDER, CLICK ON "MY SHOPPING CART" OR ON THE SYMBOL.
THEN YOU SHOULD ONLY REGISTER. TO DO THIS, CLICK ON "REGISTER" AND ENTER YOUR EMAIL ADDRESS AND PASSWORD. THEN CLICK ON "CONTINUE"
IF YOU DO NOT HAVE AN ACCOUNT YET, YOU CAN ORDER AS A GUEST. CLICK ON "ORDER AS A GUEST". ENTER YOUR EMAIL ADDRESS AND FOLLOW THE INSTRUCTIONS STEP BY STEP.
NOW ONLY YOUR DELIVERY ADDRESS AND POSSIBLY YOUR PAYMENT METHOD ARE MISSING.
IT IS ALSO POSSIBLE TO PICK UP THE ORDERED GOODS IN THE SHOP.
ONCE THE PAYMENT HAS BEEN REGISTERED, A PAGE WILL APPEAR TO CONFIRM YOUR ORDER. YOU WILL ALSO RECEIVE A CONFIRMATION EMAIL WITH A SUMMARY OF YOUR ORDER.
UNDER THE "MY ORDERS" CATEGORY AND THEN IN THE "MY ACCOUNT" AREA, YOU CAN SEE ALL THE ORDERS THAT HAVE BEEN PLACED AND VALIDATED.
UNDER "MY ORDERS" IN THE "MY ACCOUNT" AREA YOU WILL FIND ALL ORDERS AND THEIR CORRESPONDING STATUS. WE UPDATE THE STATUS ACCORDING TO THE LOGISTICAL PROCESSING.
AFTER PAYING FOR AN ORDER, IT IS NO LONGER POSSIBLE TO CHANGE THE ORDER. HOWEVER, YOU CAN CONTACT OUR CUSTOMER SERVICE (EMAIL: INFO@47T.CH OR 044 430 35 35) IF YOU HAVE FORGOTTEN AN ITEM OR IF IT IS THE WRONG ITEM. WE WILL CHANGE THE ORDER IF POSSIBLE.
ONLY ORDERS THAT HAVE NOT YET BEEN SENT CAN BE CANCELED. TO DO THIS, QUICKLY CONTACT OUR CUSTOMER SERVICE, WHO WILL CONFIRM WHETHER THE ORDER HAS BEEN SENT OR NOT. OUR SERVICE WILL ALSO TAKE CARE OF THE CANCELLATION.
IF YOUR ORDER HAS ALREADY BEEN SHIPPED, YOU CAN RETURN THE ORDER WITHIN A MAXIMUM OF 14 DAYS.
YOU CAN PAY AT 4T7 GMBH WITH THE FOLLOWING PAYMENT METHODS:
• VISA
• MASTERCARD
• AMERICAN EXPRESS
• PAYPAL
• POST CARD
• BANK TRANSFER
• GIFT CARD 3.5 BDST
PAYMENT BY INVOICE IS NOT POSSIBLE. PLEASE ALSO SEE THE GENERAL TERMS AND CONDITIONS.
PAYMENT OF YOUR ORDER IN MULTIPLE INSTALLMENTS IS NOT POSSIBLE.
EVERY PAYMENT IN OUR 4T7 GMBH ONLINE SHOP (4T7.CH) IS COMPLETELY SECURED.
WE USE COMPLETELY SECURE, ENCRYPTED TRANSMISSION METHODS AND PAYMENT PROCESSES WITH OUR PAYMENT PARTNERS (POSTFINANCE).
FURTHERMORE, 4T7 GMBH DOES NOT STORE ANY INFORMATION REGARDING YOUR PAYMENT.
YOU CAN PAY IN FULL OR IN PART WITH YOUR 4T7 GMBH GIFT CARDS, YOUR ORDERS IN THE 4T7 GMBH ONLINE SHOP OR IN STORES.
TO DO THIS, SIMPLY ENTER YOUR CARD NUMBER IN THE "I HAVE A GIFT CARD" FIELD WHEN CHOOSING THE PAYMENT METHOD.
IF YOU HAVE RECEIVED A COUPON CODE FROM 4T7 GMBH, YOU CAN ENTER IT IN THE "COUPON CODE" FIELD AND THEN CLICK "OK".
IF THE CODE IS NOT RECOGNIZED, PLEASE REPEAT THE ENTRY, PAYING ATTENTION TO UPPER AND LOWER CASE. IF THE CODE IS NO LONGER VALID OR INCORRECT, A CORRESPONDING MESSAGE IS DISPLAYED.