WE FOLLOW OUR POLICIES

Privacy policy

4T7 GmbH privacy policy introduction

Welcome to the 4t7.ch website.
At 4t7.ch we are committed to protecting and respecting your privacy. This notice sets out key information regarding 4t7.ch and how any personal data you provide to us will be processed. For all other information regarding our services, please refer to our Terms & Conditions.
If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing onlineservice@4t7.ch or writing to the 4T7 GmbH, Tardisstrasse 102, 7205 Zizers Switzerland.

WHAT PERSONAL DATA DO WE COLLECT AND WHY?

We collect your personal data when you place an order, call our Customer Care team, sign up for our marketing communications, browse our website or use the other services offered by our website (www.4t7.ch). The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to:
• Take your orders, process your payments and deliver the items you have purchased;
• Provide any additional services you have requested, such as our marketing communications;
• Give you access to services reserved for registered users, such as Wish Lists and product notifications;
• Deliver your 4t7.ch POST, if you are a customer or account holder;
• Provide you with help and assistance via our Customer Care team;
• Personalize your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer.
Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases or 4t7.ch POST, or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.

WHO WILL PROCESS YOUR DATA?

Your personal data will be processed by 4T7 GmbH, as the data controllers, and may also be processed by other Group companies acting under our instructions.
We may also retain the services of external suppliers to help meet our business needs and may share your data with these suppliers. These suppliers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence. They will process your data only under our instructions. Some of these suppliers and some Group companies may be based in non-EU countries. Where this is the case, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.


HOW LONG DO WE KEEP YOUR DATA?

We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on www.4t7.ch are retained in accordance with local tax law, while those data used to send you our marketing communications are retained until you ask to be unsubscribed.

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

Under the Law, you have the right to:
• Know what personal data of yours we are processing, where that data came from and how we are using that data;
• Ask us to update, correct or supplement the data we hold about you;
• Withdraw consent for processing for a specified purpose;
• Ask us to delete or erase your data from our systems;
• Limit or oppose our processing of your data;
• Ask us to supply the personal data we hold about you in an easy readable electronic format or transfer that data direct to a third party nominated by you.
You can exercise these rights at any time by emailing onlineservice@4t7.ch or writing to the Privacy Team at 4T7 GmbH, Tardisstrasse 102, 7205 Zizers Switzerland.
If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection in your jurisdiction.
This Privacy Policy may undergo changes and additions from time to time. Where possible we will inform you of any changes, but please check the contents periodically. The date of issue and version number are shown at the beginning of the notice.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release dummy text of the printing and typesetting industry.

The legal basis for each of the ways in which we use your personal data is as follows:
Our use of your data

a) When you purchase a product from www.4t7.ch we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, completing any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.
b) When you visit www.47t.ch, we will collect the personal data necessary to allow us to provide you with the services of the website, such as placing and holding items in your shopping bag.
c) When you visit www.Plein.com, we will use some data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
d) We also collect data about your use of www.4t7.ch by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.
e) When you register on www.4t7.ch, we will collect the data necessary to ensure that we can recognize you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
f) When you sign up for our marketing communications, we will ask you for your email address to enable delivery of our marketing communications. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
g) If you have purchased from www.4t7.ch, we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email or update your preferences via www.4t7.ch or by contacting our Customer Care team.
h) We analyze contact data, purchase histories, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences. For example, if you have been browsing or have previously purchased a particular shoe, we may send you an email to tell you that these are now on sale or display similar products to you as part of our internet advertising.
i) When you contact our Customer Care team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.
j) When you call the Customer Care team, your call will be recorded for training and fraud prevention purposes.
k) We will use the contact information that you provide to deliver service messages such as any change to our Terms and Conditions or Privacy Policy, delivery updates or other non-marketing communications such as fraud prevention checks.

Our legal basis for processing

1.The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests. This means that while you will continue to be able to browse www.4t7.ch, you will not be able to purchase products and you will not be able to use the services of our website such as the Wish List.
2. When you make a purchase at www.4t7.ch, we are required to process your personal data to meet our legal obligations in accordance with the tax provisions and other statutory rules which apply.
You are free to decide whether or not to purchase from us, but if you do make a purchase this use of your data will be necessary to meet our legal obligations.
3. When you make a purchase at www.4t7.ch, we will use some of your personal data to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activity.
Our use of your data is necessary for our legitimate interest in ensuring that the service we provide to you is managed correctly.
Our use of your data is necessary for our legitimate interest in ensuring that the service we provide to you is managed correctly.
You have given your consent to our use of cookies via the cookie banner that appears on the website. You can choose which cookies to accept via our Cookie Policy. Some cookies are necessary for our legitimate interest in ensuring that the service we provide to you is administered correctly e.g. retaining items in your shopping basket.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests. This means that while you will continue to be able to browse www.4t7.ch, you will not be able to use the services of our website such as the wish list or alerts about new arrivals
You have given your consent and asked us to send you our marketing communications.
Our use of your data is necessary for our legitimate interest in ensuring that you receive information about goods and services that may be of interest to you.
Our use of your data is necessary for our legitimate interest in ensuring that you receive information about goods and services that may be of interest to you.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests.
Our use of your data is necessary for our legitimate interest in ensuring that our employees receive adequate training and for fraud prevention.
Our use of your data is necessary for our legitimate interest in ensuring that you receive information relating to our contract with you.

SCROLL UP